Terms & Conditions – Chamki Jewels

Welcome to Chamki Jewels. By accessing or using our website www.chamkijewels.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or have parental consent to use our services.
• We reserve the right to modify these Terms & Conditions at any time. Continued use of our website after updates signifies acceptance of the revised terms.

2. Product Information & Orders

• We strive to provide accurate product information; however, we do not guarantee that descriptions, images, or prices are error-free.
• Chamki Jewels reserves the right to refuse or cancel any order due to incorrect pricing, stock unavailability, or suspected fraudulent activity.
• Custom-made or made-to-order jewelry may require additional processing time and is non-refundable unless defective.

3. Payments & Pricing

• All prices are listed in INR and may change without prior notice.
• We accept secure online payments through trusted third-party payment gateways.
• Orders will only be processed after successful payment confirmation.

4. Shipping & Delivery

• Shipping charges and delivery timelines vary by location. Please refer to our Shipping Policy for complete details.
• Chamki Jewels is not responsible for delivery delays caused by courier partners, weather issues, customs, or unforeseen circumstances.

5. Returns & Refunds

• Customers must review our Return & Refund Policy for eligibility criteria.
• Return shipping costs are to be borne by the customer unless the product delivered is defective or incorrect.
• Refunds will be initiated through the original payment method within the defined timeframe.

6. Intellectual Property

• All website content—including text, images, product photos, videos, designs, logos, and graphics—is the intellectual property of Chamki Jewels.
• Unauthorized copying, modification, or distribution of any content is strictly prohibited.

7. Limitation of Liability

• Chamki Jewels is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
• We do not guarantee uninterrupted, error-free, or virus-free website operation.

8. Privacy Policy

• Your use of our website is also governed by our Privacy Policy. Please review it to understand how we handle your personal information.

9. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

• Email: chamkijewels@gmail.com
• Phone: +91 91408 22715
• Website: www.chamkijewels.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.