Shipping Policy

Shipping Policy – Chamki Jewels

Thank you for shopping with Chamki Jewels. We are committed to delivering your jewellery safely, efficiently, and on time. Please review our shipping policy to understand our delivery terms and conditions.

1. Shipping Locations

We currently ship across India. For international orders, please contact our customer support for availability and charges.

2. Processing Time

  • Orders are processed within 1–2 business days from the date of purchase.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Custom or made-to-order jewellery may require additional processing time.

3. Shipping Time & Delivery

  • Domestic Shipping: Estimated delivery within 4–7 business days after dispatch.
  • International Shipping: Estimated delivery within 10–20 business days, depending on country and customs clearance.
  • Delivery delays may occur due to weather, courier issues, holidays, or unforeseen circumstances.

4. Shipping Charges

  • Domestic Orders: Free shipping across India. Cash on Delivery available.
  • International Orders: Shipping charges vary based on location and will be shown at checkout.
  • Free shipping offers may apply during special promotions.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS/email.
  • If you face any issues with tracking, our customer support team is here to help.

6. Customs & Duties (For International Orders)

  • International orders may incur customs duties or taxes as per the destination country.
  • Customers are responsible for any additional customs fees or import charges.
  • Please check with your local customs office for more information.

7. Lost or Damaged Shipments

  • If your package is lost or arrives damaged, please contact us immediately.
  • We will coordinate with the shipping partner to resolve the issue at the earliest.
  • However, Chamki Jewels is not liable for delays caused by courier partners or customs.

8. Address Accuracy

  • Please ensure your shipping address is correct and complete before placing an order.
  • Chamki Jewels is not responsible for failed deliveries due to incorrect or incomplete address details.

9. Contact Us

For any shipping-related queries, please reach out to us:

  • Email: chamkijewels@gmail.com
  • Phone: +91 91408 22715
  • Customer Support Hours: 10 AM to 8 PM

We appreciate your trust in Chamki Jewels and strive to provide you with a smooth and reliable shopping experience.